UK AI safety, in plain English

That text from your bank? That call from your grandson? Either could be fake.

No jargon. No panic. Just the next sensible step.

Practical, reassuring guidance to help you recognise AI-powered scams, use AI safely and make confident choices at home or at work.

Plain English · UK advice · Start with free guidance

Could you spot the warning?Example message

Hi Gran, it's me. I've lost my phone and need £400 for a taxi. Please don't tell Mum yet.

Are you safe? I'll call your usual number now.

Pause and check.
Call back on a number you already trust.

pause · check · then act

Three signs to notice

Scams work by rushing you.

Technology changes. The pressure tactics are much more familiar.

1

Urgency

They say there is no time to think or check.

2

Secrecy

They ask you not to tell family, colleagues or your bank.

3

Unusual requests

They want a new payment method, a code, or personal details.

Hang up, call back on a number you trust.

Learn about voice-clone scams
pause · check · then act

Watch and learn

Spot the signs before you act.

Short explainers for a steadier next step.

Dramatisation · AI-generated presenter · not a real customer
Dramatisation · AI-generated presenter · not a real customer

Meet Nan's friendly introduction to getting started with AI.

Try it yourself

A five-question scam check.

Choose an answer to see an explanation straight away. No score is stored.

How scam-safe are you? Take the 10-question check

A quick check · 5 questions

Spot the AI scam

Question 1 of 5

A caller sounds like your grandson and says he needs money urgently. What is the safest first step?

From the Safety Hub

Calm answers to the questions people actually ask.

Useful reads for families, older adults and anyone beginning with AI.

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Practical checks to help spot AI-built fake shops and stay safer when buying online.

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The call sounds exactly like your son. Here are 3 signs it isn't him.

Learn the signs of an AI voice-clone scam and the simple call-back habit that protects your family.

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That text looks real. That's exactly the problem.

Five plain-English checks for spotting convincing AI-written scam texts, plus what to do next.

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Is ChatGPT safe for beginners? An honest answer

An honest beginner's guide to using ChatGPT safely, protecting personal information and avoiding fake apps.

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Browse all Safety Hub guides →

AI Basics course

Start learning at your own pace.

A calm introduction for complete beginners, with practical examples and a text course ebook.

£39Buy AI Basics: £39

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Course details

For UK organisations

Use AI with clearer boundaries.

Practical support with AI policy, staff training, risk and governance, UK GDPR and fit-for-purpose AI solutions.

Business AI safety

Good to know

Calm answers to the questions people actually ask.

Is aiessential.ai advice only for businesses?

No. The Safety Hub and free checklist are for everyone, including families, older adults and people who are new to AI.

Can I use AI without sharing private information?

Yes. Keep passwords, bank details, health records and other sensitive information out of AI tools. Check important answers with a trusted source.

What should I do if a caller sounds like a family member?

End the call and ring them using the number you already have. If they claim to be your bank, call 159 or use the number on your card.

Do I need technical experience to start AI Basics?

No. It is designed for complete beginners and explains things step by step.